Gmail integration
Your Gmail support inbox, on the desk
Connect with Google OAuth and your existing support address becomes a Suvenna channel. Customers notice nothing except faster answers.
Connect with OAuth
Sign in with Google, grant access, done. No passwords stored, no IMAP settings, no DNS changes. Tokens are held encrypted, and you can revoke access from your Google account at any time.
Inbound in real time
Gmail pushes new mail to Suvenna the moment it arrives, no polling delay. The conversation is on the desk, with the customer's order context, before an SLA timer has anything to worry about.
Replies that thread
Every reply sends from your own address and lands in the customer's existing thread, with the right headers, exactly as if a teammate had hit reply in Gmail. No strange from-addresses, no broken threads.
Prefer not to connect?
Forwarding works too
If OAuth isn't an option for your team, point a forwarding address at Suvenna instead. It works with any provider and the full desk behaves the same.
Get priority access
Suvenna onboards in limited waves. Join the list and you're first in line for the next one, with founding-member pricing locked in.