Integrations
Connects to what you already run
Suvenna needs exactly two things: your store and your mail. Shopify connects in two clicks, email comes in through Gmail, Outlook, or a plain forwarding address. No middleware, no migration project.
Shopify
Two clicks to connect. Every conversation shows the customer's real order, the storefront chat widget knows who's typing, and refunds, cancels, and returns execute with hard guardrails.
Gmail
Connect with Google OAuth. New mail is pushed to Suvenna the moment it arrives, and replies go out from your own address, threaded exactly where the customer expects them.
Outlook
Connect with Microsoft OAuth. Inbound mail arrives in real time, and every reply sends from your own support address so the thread stays intact in the customer's inbox.
Any inbox
No OAuth needed. Point a forwarding address at Suvenna from any email provider, a help@ alias, a legacy helpdesk, anything that can forward mail, and the full desk works the same: grounded AI replies, approval queue, SLA timers, audit log.
Get priority access
Suvenna onboards in limited waves. Join the list and you're first in line for the next one, with founding-member pricing locked in.